Quality Statement

the laboratories uphold the principles of continuous improvement to all of its services with the patient at the heart of all practices.

Find out more about our commitment to quality

Ethos

focused on the delivery of a first-class service which puts the patient at the centre of all we do. We are always striving for excellence and are dedicated to continually improving the services we provide to our users

Dedicated, commited

Complaints

We are committed to providing you with a high quality service and so your feedback is extremely important to us. This will let us know what we are doing right and understand more about what we need to do to improve on our service.

Your opinion counts

Data Protection

The Caldicott review has been about striking the right balance between sharing people’s health and care information to improve services and develop new treatments while respecting the privacy and wishes of the patient

Caldicott Principles

Survey reports

Survey Reports

Quality is important to us

Specimen Acceptance

Sample Acceptance Policy

Work In Progress